Shipping & Service Delivery

HumanX, operated by UAPL India Private Limited, is a digital healthcare and wellness technology platform. This policy explains how our digital services and subscriptions are delivered.

1. No Physical Shipping

HumanX exclusively provides digital services, software access, and virtual telehealth facilitation. We do not sell, ship, or deliver any physical goods or products. Therefore, there are no shipping charges, tracking numbers, or physical delivery times associated with your purchases.

2. Digital Service Delivery

Subscriptions: After successful payment confirmation and account activation, digital access to the applicable HumanX subscription is provisioned within your account on the Platform.

Healthcare Consultations: When you book a digital consultation through the Platform, the service is delivered virtually (e.g., via video or audio call) at the selected and scheduled time by the independent healthcare provider.

3. Delays and Cancellations

While we strive for high availability of our digital Platform, service access may occasionally be interrupted for maintenance.

In the event that a healthcare provider cancels or fails to attend a scheduled virtual consultation, the service delivery fails, and you will be protected under our Refund & Cancellation Policy.

4. Contact Us

If you face any issues accessing your digital subscription or connecting to a scheduled consultation, please contact our support team:
Email: support@uaplindia.com